This work is licensed under a
Creative Commons Attribution 4.0 International License
[1] A.K. Stasso, Factors affecting the quality of practitioner-patient communication (and Care): implications for medical education, Ph.D. dissertation, Ed, uwindsor, Windsor, Ontario, (2011).
[2] B. Bonder, R. M. Perloff, E. B. Ray, G. B. Ray and L. A. Siminoff, Doctor-patient communication, cultural competence, and minority health: theoretical and empirical perspectives, American Behavioural Scientists, vol. 49, p.835, (2006).
DOI: https://doi.org/10.1177/0002764205283804[3] C. B. Domingo, Doctor-Patient communication in the medical interaction: context, implications, and practices, Ph.D. dissertation, UTSPH, Houston, Texas, (2010).
[4] C. C. Thiedke, What do we really know about patient satisfaction?, Family Practice Management, vol. 14 (1), pp.33-36, (2000).
[5] C. K. Riessman, Narrative analysis. Newbury Park, CA: SAGE, (1993).
[6] I. Blix, P. G. Farup, S. Forre, G. Johnsen, R. Johannessen, O. Lange and H. Petersen, What causes treatment failure-the patient, primary care, secondary care or inadequate interaction in the health services?, BMC Health Services Research, vol. 1, pp.1472-6963, (2011).
DOI: https://doi.org/10.1186/1472-6963-11-111[7] J. Braham, C. Elston and T. Shepherd (2010). Listening and interpersonal skills review [Online]. Available: http: /www. learnhigher. ac. uk.
[8] J. G. I. Rimon, Behaviour change communication in Public Health, in United Nation Roundtable on Development Communication, Managua, Nicaragua, (2001).
[9] J. T. Wood, Interpersonal communication: everyday encounters. California: Thomson Wadsworth, (2007).
[10] L. D. Brown, B. de Negri, O. Hernandez, D. Roter and J. Rosenbaum (1991). Improving Interpersonal communication between health care providers and clients [Online]. Available: http: /www. urc-chs. com.
[11] L. Harter, P. Nelson, P. Pearson and S. Titsworth, Human communication. New York: McGraw-Hill, (2008).
[12] Queensland Health (2009). Medical practitioner: a career in health fact sheet series [Online]. Available: /www. health. qld. gov.
[13] R. E. Boyatzis, Transforming qualitative information: Thematic analysis and code development. Thousand Oaks, CA: SAGE, (1998).
[14] S. B. Meriam, Qualitative research and case study applications in education. San Francisco: Jossey-Bass Publishers, (1998).
[15] V. Braun and V. Clarke, Using thematic analysis in psychology, Qualitative Research in Psychology, vol. 3 (2), pp.77-101, (2006).