Organizational E-Readiness Web: A Model for Evaluating E-Readiness of Iranian Commercial Banks in Order to Develop E-Banking

Keimasi, Masoud; Chitsazan, Hasti

doi:10.18052/www.scipress.com/ILSHS.64.133

ILSHS > ILSHS Volume 64 > Organizational E-Readiness Web: A Model for...

< Back to Volume

Organizational E-Readiness Web: A Model for Evaluating E-Readiness of Iranian Commercial Banks in Order to Develop E-Banking

Full Text PDF

Abstract:

E-banking through mutual benefits for customers and banks has become a necessity in the banking industry nowadays. In spite of this, e-banking has not spread in Iran as it is appropriate.In a general categorization it can be said that E-readiness of banks and environmental e-readiness are two effective factors on development of e-banking which have been referred in different studies some models have been proposed in this regard in macro industries and others. However, no specific model has been proposed for the banks. This paper focuses on the first factor of "organizational e-readiness ".therefore, the main question of this study is that according to which model and toolthe state banks’ readiness are evaluated in the field of development of e-banking in the state banks and how much is the current state of e-readiness of banks in this areaAccordingly, a model is presented as an organizational e-readiness web in this research, reviewing the organizational e-readiness evaluation models, and carried out research to identify organizational barriers and motivators of business/ e-banking development. According to the introduced dimensions, the banks enjoy relative readiness for the development of e-banking.

Info:

Periodical:

International Letters of Social and Humanistic Sciences (Volume 64)

Pages:

133-142

DOI:

https://doi.org/10.18052/www.scipress.com/ILSHS.64.133

Citation:

M. Keimasi and H. Chitsazan, "Organizational E-Readiness Web: A Model for Evaluating E-Readiness of Iranian Commercial Banks in Order to Develop E-Banking", International Letters of Social and Humanistic Sciences, Vol. 64, pp. 133-142, 2015

Online since:

November 2015

Authors:

Masoud Keimasi, Hasti Chitsazan

Keywords:

E-Banking, Organizational E-Readiness, Organizational E-Readiness Web Model

Export:

RIS, BibTeX, Text

Distribution:

Open Access

This work is licensed under a
Creative Commons Attribution 4.0 International License

References:

[1] Aladwani, Adel M. (2001) Online banking: a field study of drivers, development challenges, and expectations, International Journal of Information Management, volume 21, p.213–225.

DOI: https://doi.org/10.1016/s0268-4012(01)00011-1

[2] Bradley, Laura and Stewart, Kate(2003), A Delphi Study of Internet Banking, Marketing Intelligence and Planning, 21(5), pp.272-281.

DOI: https://doi.org/10.1108/02634500310490229

[3] Flynn, A. and Purchase, S. (2000); Perceptions of Barriers to E-Commerce, ANZMAC Conference, 1st-5th December, Massey University, New Zealand.

[4] Gurau, Calin(2002). E-banking in transition economies: The case of Romania, Journal of Financial Services Marketing Vol. 6, 4, p.362–378.

DOI: https://doi.org/10.1057/palgrave.fsm.4770065

[5] Holland, C.P. and J.B. Westwood, Product-Market and Technology Strategies in Banking, Communications of the ACM, Vol. 44, No. 5: 53-57, (2001).

DOI: https://doi.org/10.1145/376134.376160

[6] Mackay, N., Parent, M. and Gemino, A. (2004); A model of electronic commerce adoption by small voluntary organization, European Journal of Information Systems, 13 (2), pp.21-34.

DOI: https://doi.org/10.1057/palgrave.ejis.3000491

[7] Mahdi, Mohamed O. S. and Dawson, Patrick (2007). The introduction of information technology in the commercial banking sector of developing countries: voices from Sudan, Information Technology & People Vol. 20 No. 2, pp.184-204.

DOI: https://doi.org/10.1108/09593840710758077

[8] Mols, Niels, Peter(1999). The Internet and the Banks' Strategic Distribution Channel Decisions, International Journal of Bank Marketing, 17(6), 295–300.

[9] Nath. R., Akmanligil, et al. (1998), Electronic Commerce and the Internet: Issues ‏،problems and perspectives", International Journal of information Management, 18 (2), pp.91-101.

DOI: https://doi.org/10.1016/s0268-4012(97)00051-0

[10] Rogers, E.M. (1995), Diffusion of Innovations, 3rd ed., Free Press, New York, NY.

[11] Ruikar K. et al. (2006). VERDICT—An e-readiness assessment application for construction companies Automation in Construction, Vol. 15, p.98 – 110.

DOI: https://doi.org/10.1016/j.autcon.2005.02.009

[12] Russell, Dawn M. and Hoag, Anne M. (2004) People and information technology in the supply chain Social and organizational influences on adoption, International Journal of Physical Distribution & Logistics Management, Vol. 34 No. 2, pp.102-122.

DOI: https://doi.org/10.1108/09600030410526914

[13] Saffu, Kojo et al. (2007). An empirical study of perceived strategic value and adoption constructs: the Ghanaian case, Management Decision, Vol. 45 No. 7, pp.1083-1101.

DOI: https://doi.org/10.1108/00251740710773925

[14] Santos, Brian L. Dos and Peffers, Ken(1998), Competitor and vendor influence on the adoption of innovative applications in electronic commerce, Information & Management, 34, pp.175-184.

DOI: https://doi.org/10.1016/s0378-7206(98)00053-6

[15] Shan, Hawley, J. and Dickerson, K. (2004); E-commerce Adoption for Supply Chain Management in U. S Apparel Manufacturers, Journal of Textile and Apparel Technology and Management, 4 (1), pp.1-11.

[16] Tarafdara, Monideepa and Vaidya, Sanjiv D. (2006). Challenges in the adoption of E-Commerce technologies in India: The role of organizational factors, International Journal of Information Management 26 , p.428–441.

DOI: https://doi.org/10.1016/j.ijinfomgt.2006.08.001

[17] Turban, E. et al. (2002). Electronic Commerce: Managerial Perspective. Prentice-Hall.

[18] Wang, J. C. and Tsai, K. H. (2002); Factors in Taiwanese Firm's Decision to Adopt Electronic commerce: An Empirical study, The World Economy, 25, November & December, pp.11-45.

Show More Hide

Cited By:

[1] H. Motahari-Nezhad, M. Shekofteh, M. Kazerani, "E-readiness assessment of academic libraries: a case study in Iran", The Electronic Library, Vol. 36, p. 193, 2018

DOI: https://doi.org/10.1108/EL-11-2016-0254