Assertiveness is the ability to express oneself and one’s rights without violating the rights of others. The need for assertiveness is widely acknowledged in different work settings, and in order to manage the stress of working as part of a team every day, one has to become assertive. The purpose of present study is to investigate the effect of assertiveness skills on job burnout. The random sampling technique was employed. The data were gathered from 100 respondents. The adapted questionnaire was used. The advanced econometric technique was employed for data analysis. The SPSS 22 was employed as tool for data analysis. The findings of study revealed that assertiveness skills have negative effect on job burnout. With increase the level of assertiveness skills, increase consistency and confidence and reduce conflict and stress leads to decrease burnout. The study also recommends improving the management, regulation and facilities for preventing of risk of job burnout.
International Letters of Social and Humanistic Sciences (Volume 63)
A. Butt and Z. M. Zahid, "Effect of Assertiveness Skills on Job Burnout", International Letters of Social and Humanistic Sciences, Vol. 63, pp. 218-224, 2015