Today, Human Resource have identified that competent and skillful employees are the valuable factor in growing and developing organizations. So, respecting their needs their needs management can lead employee job satisfaction. People are the most important in the hospitality organizations because they are the central to the hospitality and service; employees’ attitude, behaviors play a significant role to produce quality of services. Customer satisfaction and customers’ perception about the quality of services are significantly influenced by the attitudes and behaviors of employees to provide services. The most industries are creating comparative understandings to keep employees productive and committed at work. Job satisfaction includes evaluative and expectancy components. The job satisfaction as a pleasurable emotional state resulting from the appraisal of one’s job or job experience. Job satisfaction as affective response resulting from the evaluation of the work environment to enhance organizational productivity. Employees’ work performance is the degree to which employees are carrying out their jobs in a given tasks. This study contributes to better understanding of fairness perceptions by employees. There is large amount of research in this field, the organization focuses on to attain the expected performance from employees, because employees perform key role to achieve organizational goals.
International Letters of Social and Humanistic Sciences (Volume 52)
M. N. Shafique et al., "Exploration of Organizational Productivity in Developing Countries", International Letters of Social and Humanistic Sciences, Vol. 52, pp. 33-43, 2015