This work is licensed under a
Creative Commons Attribution 4.0 International License
Al-Tayib Umar, A. M. (2006). The speech act of complaint as realized by advanced Sudanese learners of English. Umm Al-Qura University. Journal of Educational & Social Sciences & Humanities, 18(2), Jumada II 1427AH.
Bargiela-Chiappini, F. (2003).
Brown, P., & Levinson, S. C. (1978). Universals in language usage: Politeness phenomena In EN Goody (Ed. ), Questions and politeness: Strategies in social interaction, Cambridge (pp.56-311). New York: Cambridge University Press.
Fairclough, N. (1989). Language and Power. London: Longman.
Gruber, H. (1998). Disagreeing sequential placement and internal structure of disagreements in conflict episodes. Text, 18, 467-503.
Guodong, L., & Jing, H. (2005). A contrastive study on disagreement strategies for politeness between American English & Mandarin Chinese. Asian EFL Journal, 10(1).
Hatch, E. (1992). Discourse and language education. Cambridge Language Teaching Library: Cambridge University press.
Honda, A. (2002). Conflict management in Japanese public affairs talk shows. Journal of Pragmatics, 34, 573-608.
Jalilifar, A. (2009). Request strategies: cross-sectional study of Iranian EFL learners and Australian native speakers. English Language Teaching Journal, 2(1), 790-803.
Ji, S. J. (2000). Face, and polite verbal behaviors in Chinese culture. Journal of Pragmatics, 32, 1059-1062.
http: /dx. doi. org/10. 1016/S0378-2166(99)00068-5 Kakava, Ch. (2002). Opposition in modern Greek discourse: Cultural and Contextual constraints. Journal of Pragmatics, 34, 1537-1568.
Kihekaya, F. (2010). The pragmatic knowledge of Turkish EFL students in using certain request strategies, 9(1), 185-201.
Liu, S. (2004). Pragmatic strategies and power relations in disagreement: Chinese culture in higher education. New York: Universal Publishers.
Locher, Miriam. )2004(. Power and politeness in action. Disagreements in oral communication. Berlin: Mouton de Gruyter.
Moon, K. (2001). Speech act study: differences between native and nonnative speakers' complaint strategies. The American University. Retrieved from www. Science-directjournal. com.
Muntigl, P., & Turnbull, W. (1998). Conversational structure and facework in arguing. Journal of Pragmatics, 29, 225-256. http: /dx. doi. org/10. 1016/S0378-2166(97)00048-9.
Nelson, G., Al-Batal, M., & El-Bakary, W. (2002). Directness vs. indirectness: Egyptian Arabic and US English communication style. International Journal of Intercultural Relations, 26, 39-57.
Pearson, E. (1986). Agreement/disagreement: An example of results of discourse analysis applied to the oral English classroom. International Review of Applied Linguistics, 74(1), 47-61.
Rees-Miller, J. (2000). Power, severity, and context in disagreement. Journal of Pragmatics, 32(8), 1087-1111.
Richard J. C., & Schimidt R. (1985). Dictionary of language teaching & applied linguistics. Longman: Pearson Education.
Schmitt, N. (2002). An introduction to applied linguistics. New York: Oxford university press.
Scott, S. (2002). Linguistic feature variations within disagreements: An empirical investigation. Text, 22(2), 301-328.
Takano, S. (2005).
Tannen, D., & Kakava, Ch. (1992). Power and solidarity in modern Greek conversation: Disagreeing to disagree. Journal of Modern Greek Studies, 10, 11-34.
Walko, Z. (2007). EFL research articles through the lens of pragmatic politeness. Retrieved from http: /langped. elte. hu/Walko. pdf Watts, Richard J. (2003). Politeness. Cambridge: Cambridge University Press.
Yu, M. (2003). On universality of face: Evidence from Chinese compliment response behavior. Journal of Pragmatics, 35, 1679-1710. http: /dx. doi. org/10. 1016/S03782166(03)00074-2.
Yule, G. (1996).
 S. Hosseinizadeh, H. Rassaei Moqadam, "Criticism strategies and their underlying cultural norms in online interactions: A study of native speakers of Persian and English", Journal of International and Intercultural Communication, p. 1, 2019DOI: https://doi.org/10.1080/17513057.2018.1558273