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Compare the Quality of Consultation and Psychotherapy Government Agencies and the Private Sector in Kurdistan Province

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Abstract:

Each organization for growth and progress should pay attention to self-assessment. The feedback process evaluation and quality improvement organizational weakness. This study aimed to compare the quality of consultation and psychotherapy government agencies and the private sector in Kurdistan province. The research is descriptive and comparative. The study population included all psychotherapy and counseling centers in Kurdistan and all the patients at the centers. For this purpose, the sampling method chosen 16 of them to approach the clients available, 400 people were selected from public and private facilities and questionnaire quality services with 49 question of Jafari with the reliability of 0.83 and a correlation coefficient of (Cronbach's alpha = 0.76), was carried out on them. To analyze the data independent t-test was used. The results showed that, between the quality and satisfaction of centers of consultation and psychotherapy government agencies and the private sector in Kurdistan province there is a significant difference. This means that client satisfaction was higher in finance of government agencies however in physical space, handling of personnel and equipment private sector achieved a higher rating.

Info:

Periodical:
International Frontier Science Letters (Volume 5)
Pages:
9-14
DOI:
https://doi.org/10.18052/www.scipress.com/IFSL.5.9
Citation:
S. Rahmani and M. Goodarzi, "Compare the Quality of Consultation and Psychotherapy Government Agencies and the Private Sector in Kurdistan Province", International Frontier Science Letters, Vol. 5, pp. 9-14, 2015
Online since:
Oct 2015
Authors:
Sharmin Rahmani, Mahmoud Goodarzi
Keywords:
Agencies, Counseling, Private, Psychotherapy, Quality of Service
Export:
RIS, BibTeX, Text
Distribution:
Open Access

Creative Commons License
This work is licensed under a
Creative Commons Attribution 4.0 International License

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